1. Purpose and scope of collection
– Customer information when purchasing products will be kept confidential and your personal information will not be disclosed. It will not be disclosed to unrelated third parties without your consent. Except in some necessary cases such as: When requested by competent authorities, in cases where it is mandatory or necessary to provide this information.
– Personal information that www.saigonstartravel.com can collect from customers: Full name, gender, date of birth, email, address, contact phone number, occupation, workplace.
2. Scope of information use
– Personal information provided by customers may be used for the following purposes:
- Provide goods, take care of customers or carry out transactions requested by customers.
- Send information to customers.
- Enhance customer engagement and interaction
– Without the customer’s consent, www.saigonstartravel.com will not provide customer information data to third parties for advertising purposes. Except in some cases where there is a request from a competent authority to provide customer information.
3. Information storage time
– Personal/merchant/member information data will be stored until there is a request for cancellation or the member logs in and cancels it.
– In all other cases, personal/business/member information will be kept confidential on the server of www.saigonstartravel.com. It will not be deleted, eliminated and will ensure the safety and security of the stored information.
– In case of removal of personal/business/member information, the person whose information is removed must be notified within 05 working days. And the information will only be removed with the consent of the owner of the information, that individual/business/member.
4. Address for collecting and managing personal information
- SaiGon Star Tourism Trading Joint Stock Company
- Address: 1224/31 National Highway 22, Trung My Tay Ward, District 12, Ho Chi Minh City
- Tel: 08.37030316
- Email: saigonstartravel@gmail.com
5. Means and tools for users to access and edit their personal data
– Customers who purchase and use products provided by www.saigonstartravel.com and wish to edit, change, delete information and other requests can call, email or come to our headquarters at the following contact information:
- SaiGon Star Tourism Trading Joint Stock Company
- Address: 1224/31 National Highway 22, Trung My Tay Ward, District 12, Ho Chi Minh City
- Tel: 08.37030316
- Email: saigonstartravel@gmail.com
– Upon receiving customer information, the customer care and management department will directly edit these requests for you within 24 hours.
6. Commitment to customer information security
– We are committed to protecting the personal information of customers, will make every effort and use appropriate measures to ensure that the information that customers provide to us during the use of the website www.saigonstartravel.com is kept confidential.
– Personal information of members on www.saigonstartravel.com is committed to be kept absolutely confidential by www.saigonstartravel.com according to www.saigonstartravel.com’s personal information protection policy. The collection and use of each member’s information is only carried out with the consent of that customer, except in cases where the law provides otherwise.
– The management board of www.saigonstartravel.com requires individuals when registering an account/purchasing as a member, to provide full relevant personal information such as: Full name, contact address, email, ID card number, phone number, …, and is responsible for the legality of the above information. Website www.saigonstartravel.com commits to using the information for the purpose notified to customers.
– Do not use, transfer, provide or disclose to any third party any member’s personal information without the member’s consent.
– In case the server storing information is hacked, leading to the loss of members’ personal data, www.saigonstartravel.com will be responsible for reporting the incident to the authorities for timely investigation and notification to members.
– Absolutely secure all online transaction information of Members including accounting invoice information and digital documents (if any) in the level 1 secure central data area of www.saigonstartravel.com. And many related technical and professional measures to ensure the best security of customer information.
